All our orders are shipped by the reputed courier company

Shipping charges on the product(s) of all trial offers are non-refundable

All our orders are despatched within 24 hours once we receive the order except Sunday and Public holidays
Our Domestic deliveries are usually completed within 3-7 working days depending on the serviceable network area as defined by the shipping company. International deliveries may take 10-21 working days depending on the serviceable network area /country as defined by the shipping company

Once shipped, Beauty Sutra Naturals will not be able to accommodate any cancellations nor changes of the order. Please review all order details carefully before finalizing

Product(s) once received will need to be signed for upon delivery. In case you are not available at the place/time of delivery, kindly assign an alternate member to take the delivery of the product(s) and sign on your behalf. However, Beauty Sutra Naturals takes no responsibility for goods signed by an alternative person Beauty Sutra Naturals is not responsible for damage after delivery, Kindly refer to the return policy mentioned on our website for issues related to damages, defects or incorrect deliveries Shipping and handling charges is mentioned at the time of billing and check out, charges are based on the product(s), packaging, size, weight & volume.

Due to COVID-19, we cannot commit on delivery timelines in certain areas/states/countries, we do request you to bear with us in the case of delays. Due to changing nature of the situation, we reserve the right to hold deliveries to any destination/country at any time if so required